Builder amenities are always oversold, right?

Just moved into Sattva Lake Ridge last month, aur honestly, kuch baatein pata chali hain. Amenities jo dikhaye the brochure mein, they're not exactly the same. Pool ka size lag raha hai chhota hai, aur gym equipment bhi thoda limited hai. Builder ka customer support booking ke baad toh almost zero ho gaya. Calls uthate nahi, ya fir gol-mol jawab. Has anyone else faced this with Salarpuria Sattva? Am I overthinking?