Do all new flats in Gurugram have so many post-possession snags?

Just moved into my DLF Independent Floor in Phase III two months back. Builders ne bola tha ready-to-move, but abhi tak bathroom fittings loose hain, kitchen sink mein leakage hai. Walls pe hairline cracks bhi dikh rahe hain already. Maintenance team ko call kiya, but response time is terrible. Is this normal for premium projects? Ya sirf mere saath ho raha hai, what did others do?