M
Mohit Oberoi
Gurgaon new flat reality check — brochure vs actual experience
Okay I thought I did my homework properly, but after moving into Silverglades Hightown Residences last month, I'm honestly a bit confused. The brochure mein jo amenities dikhayi thi, like the huge clubhouse and sports facilities, they looked amazing. But abhi, they feel so underutilized, almost like ghost facilities. Is this normal? And maintenance charges toh kaafi high hain, but services kaafi basic lag rahi hain. Like, common area cleaning theek hai, but security guards ka response time... not sure. Kya sab projects mein aisa hi hota hai? How do you guys deal with the gap between brochure promises and actual on-ground reality? Any advice on what to expect long-term for maintenance vs service quality? Should I escalate this with the RWA?
#gurgaon-real-estate#silverglades-hightown#amenities#maintenance-charges#possession-experience
Comments
This is a common issue with many new projects, not just Silverglades. The RWA can definitely help, but it takes a lot of collective effort. First, gather all your documents, especially the brochure and the agreement. See what's explicitly mentioned
The price range for Silverglades Hightown Residences is ₹5.8 Cr – ₹8.9 Cr. For that kind of money, you expect top-notch services and amenities, not 'ghost facilities' and high maintenance for basic stuff. This market in Gurugram is so inflated, and builders are taking advantage. It's a huge investment for first-time buyers like us, and this kind of experience is terrifying.
OP, your situation sounds familiar. My friend bought in a project in Badshahpur, and the maintenance is ₹10 per sqft but the facilities are always closed or broken. They even have a fancy gym but half the equipment is non-functional. It feels like a scam sometimes. Have you checked the total units (260 for Silverglades Hightown) and if enough people have moved in to justify high maintenance?
Ghost facilities is the perfect term for this! Builders just put them in the brochure to attract buyers, but the operational cost and upkeep is too much for them later, so they let it rot.
₹10 per sqft is crazy if services are bad! What exactly are they charging for? Is it just common area electricity and security, or are they including club membership, etc., in that high charge?
Wait, Silverglades Hightown Residences ka toh possession 2025 mein hai. How did you move in last month? Is it possible you're talking about a different project or maybe a sample flat experience? Because if it's really Hightown, then the 'moving in' part is very confusing given the official RERA possession date.
Exactly! Silverglades Hightown Residences is still an ongoing project. Maybe OP meant they visited the site last month and saw the *potential* for underutilization? Or they're referring to another Silverglades project? The possession date is a big mismatch here.
Yeah, 2025 is far. How can anyone move in now? Confused.
Haan, U5 is right. I checked the RERA too. Maybe OP meant they *booked* last month and are seeing the issues during site visits? Or perhaps they got a pre-possession handover, which is rare for such big projects. This needs clarification.
Bhai, you're not alone! This is the harsh reality of so many projects, especially in Gurgaon. Builders show you the moon in brochures and deliver a chhota sa taara. High maintenance for basic services is a classic move. What's the point of a fancy clubhouse if no one uses it?
This is so frustrating! But OP, you mentioned Silverglades Hightown Residences. Their RERA number is GGM/406/138/2020/22 and possession date is 2025-10-01. How did you move in last month? Is there some pre-possession agreement or are you perhaps talking about a different project?
Totally agree U2! My cousin booked in a project near Airport Road, same story. Brochure mein Olympic-size pool tha, abhi woh kachre ka dibba ban gaya hai. Builders just want to close the deal.
Okay I thought I did my homework properly, but after moving into Silverglades Hightown Residences last month, I'm honestly a bit confused. The brochure mein jo amenities dikhayi thi, like the huge clubhouse and sports facilities, they looked amazing. But abhi, they feel so underutilized, almost like ghost facilities. Is this normal? And maintenance charges toh kaafi high hain, but services kaafi basic lag rahi hain. Like, common area cleaning theek hai, but security guards ka response time... not sure. Kya sab projects mein aisa hi hota hai? How do you guys deal with the gap between brochure promises and actual on-ground reality? Any advice on what to expect long-term for maintenance vs service quality? Should I escalate this with the RWA?