Is Gujranwala Apartment support a gamble for remote buyers?

My budget is around ₹2Cr for a 3BHK and I'm based in Dubai, so I can't do site inspections myself. Okay I'll say what no one says: everyone glorifies the location of Gujranwala Apartment, but nobody talks about builder support after booking. Are we just supposed to trust property managers for everything? I'm worried about after-sales and legal clarity for something like Gujranwala. Do these smaller projects even have decent customer service if issues pop up, unlike a DLF or Godrej? Should I really trust a remote purchase? Change my mind.