Pitrachaya Dev Luxury Floors: What no one tells you about after-sales.

I completely underestimated how misleading some builder brochures can be. We're upgrading to a 3BHK for the kids, eyeing Pitrachaya Dev Luxury Floors in Gurgaon. Brochure mein quality aur amenities kaafi high-end dikhaate hain, but main worried hoon actual construction quality ko lekar. Kya post-possession plaster cracks ya seepage issues aate hain? Aur customer support booking ke baad kaisa hai? Agar koi problem ho toh Pitrachaya Buildwell respond karta hai ya they go silent? Kids ke liye safe aur well-maintained society chahiye. Resale value bhi important hai. Any experiences, especially regarding their after-sales service?