Suncity Vatsal Valley: maintenance vs reality

₹8500 maintenance charge for a 3BHK in Suncity Vatsal Valley – just moved in last month, aur bilkul samajh nahi aa raha. Brochure mein toh 24/7 security aur lush green areas dikhaya tha. Ab guards ka koi check nahi, visitor entry bhi loose lagti hai. Kids play area bhi theek se maintain nahi karte. Itna paisa dekar bhi basic services ka yeh haal? My previous society had better security at half the cost. Is this normal for Gurugram ya I'm missing something? What do others do about this when the RWA isn't responsive?